FAQs
General questions you may have
Hydrate
Welcome to bring your own beverages. We recommend using a small cooler. No glass or styrofoam allowed in City of Austin Parks.
Sun
Don't forget the sunscreen and sun protection.
Texas is hot in the summer!
Payment
We accept Cash, Amex, VISA, Mastercard and Discover
No Alcohol or Smoking
Per City of Austin Ordinance
SAFETY INFO
Customer safety is our first priority.
Our crew is here to help you have your best day on the water - Whether it's your first paddle or you're an old pro.
Please ask anyone on our team for help if you have questions.
Life Jackets
By law, each person must have a life jacket on board. Children under the age of 13 years MUST wear a life jacket at all times. ($25-500 fine by the City/State)
We provide life jackets to all our renters.
Stay To The Right
Never paddle in the middle of the lake.
Stay to the right side of lake, just like automobile traffic.
Wait for faster moving traffic to pass before crossing the lake.
Weather
In unsafe weather conditions, we will close the dock or halt rentals until it is safe again.
No watercraft may launch during lightning or thunder, or if fog is too dense to clearly see the opposite shore.
If caught in a storm seek the shoreline and find shelter immediately.
Windy Days
Paddle into the wind heading out, and with the wind to return.
If you're having difficulty, paddle closer to the shore as trees help block the wind. If on a SUP, lie on stomach or knees and paddle to safety.
Other Watercraft
AVOID ROWING SHELLS
Kayaks, Canoes and SUPs must yield to rowers. Always be aware of rowing shells and coaching launches. Move toward the shore when being passed. Stay clear.
No Swimming
City of Austin ordinance prohibits swimming in Lady Bird Lake.