If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for a repair, replacement or refund. Refunds are available within 30 days of purchase. After 30 days, products may be exchanged. Damage due to wear and tear will be repaired at a reasonable charge. Custom SUP or Surf board orders can be replaced or repaired due to defect by not refunded.